Last year I acquired a domain name. I also took out the WHOIS option so that my name and address would be protected.
A word of warning to anybody doing the same thing. The initial price was £5.00 per annum. I have just had the renewal notice and the price has gone up by 49.6%. With the effect of the VAT increase on top of this it amounts to a whopping 52.7% increase.
I have been in an email conversation with them about it and the long and the short of it is that they tell me that in their terms and conditions they have the right to increase the cost and that the price they quote on the website is only for new customers.
I understand that they are entitled to increase their prices but in my opinion 50% is excessive. I also don’t think that the website states that the price quoted is only for new customers therefore I believe that they are misleading customers.
They have offered me 13 months for the price of 12.
I’m considering my options.